TaskUs, Inc. provides digital outsourcing services. The company is headquartered in New Braunfels, Texas and currently employs 59,000 full-time employees. The company went IPO on 2021-06-11. The firm's global, omni-channel delivery model is focused on providing its clients three key services: Digital Customer Experience (Digital CX), Trust and Safety, and Artificial Intelligence (AI) services. The firm's Digital CX solutions include omni-channel customer care, learning experience, new product or market launches, sales and customer acquisition, and TaskUs Digital CX Consulting. Its Trust and Safety consists of two primary areas of service: content moderation and risk and response. Content moderation pertains to the review and disposition of user and advertiser generated content, which may include removal or labeling of policy violating, offensive or misleading content. The firm's AI services solutions include data annotation that refines large sets of training data for its clients by annotating videos, photos, audio clips and text based on their policy specifications.
