| Revenus | 20,903 | 20,560 | 19,202 | 18,012 | 16,498 | 15,005 |
| Croissance des revenus (H/H) | 7% | 7% | 7% | 9% | 10% | 3% |
| Coût des ventes | 11,025 | 11,060 | 10,442 | 9,922 | 9,435 | 8,616 |
| Bénéfice brut | 9,878 | 9,500 | 8,759 | 8,089 | 7,062 | 6,388 |
| Vente, Général et Administration | 4,112 | 4,032 | 3,736 | 3,551 | 3,233 | 3,040 |
| Recherche et développement | 274 | 36 | 34 | 30 | 26 | 23 |
| Frais d'exploitation | 4,406 | 4,068 | 3,770 | 3,582 | 3,259 | 3,064 |
| Autres revenus (charges) non opérationnels | 30 | 31 | 34 | 50 | 61 | 58 |
| Bénéfice avant impôts | 5,381 | 5,310 | 4,872 | 4,437 | 3,804 | 3,361 |
| Charge d'impôt sur le revenu | 1,245 | 1,230 | 1,120 | 1,025 | 855 | 762 |
| Bénéfice net | 4,136 | 4,079 | 3,752 | 3,412 | 2,948 | 2,598 |
| Croissance du bénéfice net | 7% | 9% | 10% | 16% | 13% | 5% |
| Actions en circulation (diluées) | 406.5 | 408.7 | 412.2 | 415.7 | 421.1 | 428.1 |
| Variation des actions (H-H) | -1% | -1% | -1% | -1% | -2% | -1% |
| EPS (dilué) | 10.17 | 9.98 | 9.1 | 8.21 | 7 | 6.07 |
| Croissance du EPS | 8% | 10% | 11% | 17% | 15% | 7% |
| Flux de trésorerie libre | 4,209 | 4,392 | 3,594 | 3,636 | 2,546 | 2,587 |
| Flux de trésorerie libre par action | 10.35 | 10.74 | 8.71 | 8.74 | 6.04 | 6.04 |
| Marge brute | 47.25% | 46.2% | 45.61% | 44.9% | 42.8% | 42.57% |
| Marge opérationnelle | 26.17% | 26.41% | 25.98% | 25.02% | 23.05% | 22.15% |
| Marge bénéficiaire | 19.78% | 19.83% | 19.53% | 18.94% | 17.86% | 17.31% |
| Marge du flux de trésorerie libre | 20.13% | 21.36% | 18.71% | 20.18% | 15.43% | 17.24% |
| EBITDA | 6,062 | 6,013 | 5,550 | 5,056 | 4,318 | 3,834 |
| Marge EBITDA | 29% | 29.24% | 28.9% | 28.07% | 26.17% | 25.55% |
| D&A pour le résultat opérationnel | 590 | 582 | 561 | 549 | 515 | 510 |
| EBIT | 5,472 | 5,431 | 4,989 | 4,507 | 3,803 | 3,324 |
| Marge EBIT | 26.17% | 26.41% | 25.98% | 25.02% | 23.05% | 22.15% |
| Taux d'imposition effectif | 23.13% | 23.16% | 22.98% | 23.1% | 22.47% | 22.67% |