Amazon Debuts 1-Hour Delivery Starting at $9.99
Amazon has launched a new offensive in the delivery speed wars, rolling out 1-hour and 3-hour delivery services across the United States. The 1-hour option is now available in major metropolitan areas like Los Angeles and Chicago, while the broader 3-hour service covers over 2,000 cities and towns. The new options apply to a curated inventory of over 90,000 products, ranging from daily necessities and cleaning supplies to electronics and toys.
The speed comes at a price. For Prime members, 1-hour delivery costs an additional $9.99, while 3-hour delivery is $4.99. Non-Prime customers face significantly steeper fees of $19.99 and $14.99, respectively. To manage the expedited timeline, Amazon has established dedicated processing stations within its existing same-day delivery centers, using yellow labels for quick package identification.
Walmart's 95% Coverage Prompts Speed Offensive
Amazon's latest move is a direct response to intensifying pressure from Walmart. The retail giant has effectively weaponized its sprawling network of physical stores, claiming it can offer delivery in under three hours to 95% of the U.S. population. This creates a powerful competitive advantage in last-mile logistics that Amazon must now counter through its centralized fulfillment network.
The competitive field also includes a growing number of third-party platforms. Services like Instacart, DoorDash, and Uber Eats are expanding beyond groceries and partnering with a wide variety of retailers. This trend is commoditizing rapid delivery and forcing Amazon to continually innovate to maintain its edge.
Service Builds on Two Decades of Logistical Investment
This initiative marks the latest chapter in Amazon's two-decade quest for faster shipping, a core component of its strategy since launching two-day Prime delivery in 2005. The company later compressed that standard to next-day and has aggressively expanded same-day options. While past ultra-fast experiments like the standalone Prime Now service were shut down, Amazon continues to test 30-minute 'Amazon Now' deliveries and drone technology in select markets.
The new 1-hour and 3-hour offerings are not built on a new network but are an upgrade to the company's existing same-day delivery infrastructure. This strategy allows Amazon to extract more value from its massive capital investments in logistics.
We saw an opportunity to use our unique operational expertise and delivery network to help make customers’ lives a little easier while unlocking even more value for Prime members.
— Udit Madan, Senior Vice President of Worldwide Operations at Amazon.