Marchex, Inc. operates as a conversational analytics and solutions company which helps businesses connect, drive, measure, convert callers into customers, and connects the voice of the customer to business. The company is headquartered in Seattle, Washington and currently employs 163 full-time employees. The company went IPO on 2004-03-31. The firm harnesses the power of artificial intelligence (AI) and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics. The Company’s product offerings include Marketing Edge, Sonar Business Text Messaging, Marchex Platform Services, Spotlight, Engage, Call Summary and Sentiment Suite, and AI for Industry Solution. Marketing Edge leverages conversational intelligence with generative AI to form a comprehensive marketing attribution and conversation data solution. Sonar Business Text Messaging is an AI empowered, intelligent workflow enabled mobile messaging solution that enables operations, sales and marketing teams to communicate personally with field staff, prospects and customers. Marchex Platform Services a robust application programming interface (API) for conversation intelligence.
