| Ingresos | 34,471 | 34,804 | 35,423 | 34,087 | 31,285 | 29,826 |
| Crecimiento de los Ingresos (YoY) | -3% | -2% | 4% | 9% | 5% | -11% |
| Costo de los ingresos | 23,570 | 23,830 | 24,249 | 23,966 | 21,685 | 20,380 |
| Utilidad bruta | 10,901 | 10,974 | 11,174 | 10,121 | 9,599 | 9,445 |
| Venta, General y Administración | 9,239 | 9,024 | 9,021 | 8,559 | 8,327 | 8,219 |
| Investigación y Desarrollo | -- | 35 | 36 | 40 | 43 | 36 |
| Gastos de Operación | 9,266 | 9,059 | 9,057 | 8,599 | 8,371 | 8,255 |
| Otras Ingresos (Gastos) No Operativos | 205 | 237 | 281 | 173 | 135 | 106 |
| Ingreso antes de impuestos | 1,819 | 2,123 | 2,373 | 1,687 | 1,398 | 1,241 |
| Gasto por Impuesto a la Renta | 628 | 730 | 823 | 572 | 490 | 446 |
| Ingreso Neto | 1,081 | 1,263 | 1,415 | 988 | 823 | 738 |
| Crecimiento de la Utilidad Neta | -31% | -11% | 43% | 20% | 12% | -20% |
| Acciones en Circulación (Diluidas) | 34.78 | 34.77 | 34.75 | 34.72 | 34.68 | 34.9 |
| Cambio de Acciones (YoY) | 0% | 0% | 0% | 0% | -1% | 400% |
| EPS (Diluido) | 31.1 | 36.33 | 40.73 | 28.47 | 23.74 | 21.14 |
| Crecimiento de EPS | -31% | -11% | 43% | 20% | 12% | -84% |
| Flujo de efectivo libre | 59 | 1,454 | 1,367 | 639 | 948 | 623 |
| Flujo de efectivo libre por acción | 1.69 | 41.81 | 39.33 | 18.4 | 27.33 | 17.84 |
| Margen bruto | 31.62% | 31.53% | 31.54% | 29.69% | 30.68% | 31.66% |
| Margen de operación | 4.74% | 5.49% | 5.97% | 4.46% | 3.92% | 3.98% |
| Margen de beneficio | 3.13% | 3.62% | 3.99% | 2.89% | 2.63% | 2.47% |
| Margen de flujo de caja libre | 0.17% | 4.17% | 3.85% | 1.87% | 3.03% | 2.08% |
| EBITDA | 2,358 | 2,610 | 2,751 | 2,152 | 1,843 | 1,808 |
| Margen de EBITDA | 6.84% | 7.49% | 7.76% | 6.31% | 5.89% | 6.06% |
| D&A para EBITDA | 724 | 696 | 635 | 630 | 615 | 619 |
| EBIT | 1,634 | 1,914 | 2,116 | 1,522 | 1,228 | 1,189 |
| Margen de EBIT | 4.74% | 5.49% | 5.97% | 4.46% | 3.92% | 3.98% |
| Tasa de Impuesto Efectiva | 34.52% | 34.38% | 34.68% | 33.9% | 35.05% | 35.93% |